Real-Time Customer Survey Platform

Measure Customer Satisfaction
with Real Data

Collect surveys in seconds with your tablet, touch screen or FeedToBack survey terminal. Get instant insight from anywhere with web-based reporting.

Get Started How It Works?
500+
Active Branches
1M+
Surveys Collected
99%
Uptime
50+
Corporate Clients
500+
Active Locations
1M+
Survey Responses
50+
Corporate Clients
99%
Uptime Guarantee
Features

Why FeedToBack?

Manage the entire process on a single platform, from collecting customer feedback to reporting.

Real-Time Reporting

Access hourly, daily, weekly and monthly reports instantly. Monitor live even from your mobile phone.

Dynamic Question Flow

Questions branch based on the answer given. Thank customers for a good score, ask why for a bad one.

Multi-Device Support

iOS/Android tablet, FeedToBack survey terminal, touch screen or mobile app — works on every platform.

Corporate Customization

Colors, icons, fonts, background — design it exactly as you like with drag-and-drop from the web interface.

How It Works?

Go Live in 3 Steps

1
Create Your Survey

Add your questions from the web interface and design them to match your brand identity. Ready in minutes.

2
Assign to a Device

Link the survey to your tablet or FeedToBack survey terminal. The system automatically pushes the latest content to the device.

3
Watch It Live

Real-time charts and reports appear on your screen the moment customers start responding.

FeedToBack
Platform

A Survey Platform That Adapts to Any Environment

Offline mode: Keep collecting surveys even when the internet drops, and it syncs automatically once the connection is back.

Per-person reporting: Whose customers are happier? Which time slot is problematic? The answers are in the data.

Branch-level monitoring: Track all your locations from a single screen, compare them and act fast.

Mobile app: A native experience on iOS and Android. Instant notifications, management from your phone.

Explore the Panel
FeedToBack
Hardware

No Hardware Lock-In

Works with iOS or Android tablets. Touch or button-based FeedToBack survey terminals are also available. Any touch-capable device with a web browser supports the platform.

iOS / Android Tablet

Any brand and size

FeedToBack Survey Terminal

Touch or button-based

Touch Screen

Any device with a web browser

Mobile App

iOS and Android

References

Trusted Brands

Corporate clients from different industries manage customer satisfaction with FeedToBack.

Textile — Retail
Textile — Retail
Enerjisa — Energy
Enerjisa — Energy
Retail & Services
Retail & Services

Your Customers' Voice Is Now in the Data

Request a demo and try the system at your own branch. Setup takes 1 business day.

Sign In Request Demo
Contact

Get in Touch

Reach us through the channels below for a demo request, technical support or general information.

Istanbul Office

Headquarters

Cengiz Topel Cad. Sevim Sok. Erguvan 9 B Blok 6/B Ataşehir, Istanbul

+90 216 648 20 08 WhatsApp info@feedtoback.com
Ankara Office & Factory

Production Center

Gersan Sanayi Sitesi, Tahsin Kahraman Cad. No:95 Ergazi, Ankara

+90 312 256 02 80 WhatsApp info@feedtoback.com
Technical Support

24/7 Support Line

Reach us by phone or WhatsApp for repairs, spare parts and consultancy services.

+90 850 840 52 67 WhatsApp servis@qsmart.com.tr